For Circus goers
What is a relaxed circus performance?
Our circus shows are for families with differing needs. Our aim is to create a truly inclusive and relaxed environment. Our staff will offer a warm welcome and help you. The show is a traditional circus show but with toned down light lights, quieter music and clapping. There are no motorbikes or loud bangs in the show but there is sometimes fire and costumed characters. You are free to leave and re-enter the Big Top or theatre during the performance. Ear defenders can be worn and we have some pairs to loan for free if you’ve forgotten yours. We urge you to take a look at our free app Show & Tell so you can familiarise yourself with the Big Top experience before your visit.
Are there animals in the show?
No! Our troupe is all human.
Do you have scary clowns?
Our show does feature a clown but our clowns are very friendly and not heavily made up. Please see our show and tell app so you can see for yourself.
Can my under 16 year old come with his/her friends to see the show?
Our show is a fun bonding activity for the whole family! All circus goers under 18 need to be accompanied by an adult.
Does my under 3 year old need a ticket?
Children under 3 years of age do not need a ticket if they sit on a parent’s lap. Everyone over the age of 3 will need a ticket to be admitted.
Can I keep my child in their pushchair during the show?
Our staff will ask you to kindly leave pushchairs and buggies in the covered area behind the bench seating – unless it is a special needs pushchair in which case please reserve a wheelchair space.
I need to reserve a wheelchair space what do I need to do?
Please call the Circus Starr office on 01260 288690 between 9am and 5pm.
Is food and drink available at the show?
Yes, there is a commercial concession stand selling popcorn, candy floss, snacks, hot and cold drinks as well as circus souvenirs. You are welcome to bring your own refreshments if you wish.
How long is the performance?
The running time of the show is about 1½ hours including a 15 minute interval.
I left behind my child’s toy/coat/etc at a show. What should I do?
We will always do our best to reunite people with lost possessions. However, we are the only circus to travel every other day so please message us as soon as possible via facebook.com/circusstarr or call us on 01260 288690 so we can contact the troupe to see if we can locate your lost property.
What is a CIC?
CIC’s are limited companies, with special additional features, created for the use of people who want to conduct a business or other activity especially for the benefit of the community.
Do you have animals in the show?
No! Our troupe is all human.
How do you distribute the tickets?
Tickets are allocated through a network of schools, hospitals, hospices and support groups. We also accept online applications from individual families who are awaiting diagnosis or unconnected to a group.
Do you have performers who can appear at our fun day, ball, annual charity dinner etc.?
Unfortunately, we are the only circus to travel every other day when on tour, so our troupe are fully committed to putting on the shows for the families in the heart of your communities.
Will I get feedback?
Yes, if you sign up for our newsletter. At the end of each tour we will share an e-newsletter with supporters with news of how it went, case studies and images.
I’d like to share the news of my support on my website/on social media/with the local press. Can you help?
We’d love to. Backlinks and coverage help raise awareness and we have great images to share! Please email firstname.lastname@example.org.
Where do any surplus funds go?
Any ‘profit’ we achieve at the end of our financial year is reinvested into the shows to make them even more accessible and donated to other good causes.
©Circus Starr 2019 All Rights Reserved all 3rd party trademarks acknowledged. Company’s Registered Office Address: Circus Starr, Starr in the Community CIC - Dane Mill, Broadhurst Lane, Congleton, Cheshire CW12 1LA Registered in Companies House England & Wales No 7477542